Create an event to sell tickets using Eventbrite. To get started, log in to your Eventbrite account and select Create. Then, enter your event details and add ticket types. Before publishing, be sure to set up your order form and finalize your event settings.
In this article
- Build your event page
- Create your online event page
- Add your tickets and create add-ons
- Set up your order form and order confirmation
- Publish and manage your event
Build your event page
Log in to your Eventbrite account and select Create. Then, select Event. You can set up your event from scratch or create it quickly using AI.
Adding media to your event page is recommended to help your event stand out. To get started, select Upload image or Upload video. Images and videos will display in a carousel on your event listing.
Select Event title and enter the title of your event. Then, provide a short summary describing your event.
Select Date and location. Then choose one of the following event setups:
- Single event - An event that occurs once, such as a party or a weekend festival. For a single event that spans multiple dates, choose Single event. Then select the start and end dates using the calendar.
- Recurring event - An identical event that repeats, such as a weekly painting class or daily yoga. For recurring events, you'll add your dates on a separate page. Learn more about setting up events with multiple dates.
The date and time you set are not impacted by Daylight Saving Time.
You have three options for setting your event's location:
- Venue (in-person events) - Enter the physical address of your event's location. In-person events without a physical address won't be shown in search results. If your event has multiple locations, set up a separate event page for each location.
- Online - Virtual events have their own online event page, where you'll enter a link to access your event and add any important details.
- To be announced - Select this if you don't have a location yet. You can add an address or edit your location at any time.
Eventbrite’s location feature uses data from Google Maps. If the location for your in-person event isn't accurate on the map, or if you don’t have a physical address to enter, you can create a Google Plus Code . Then, enter the Plus Code into the “Address 1” field on your Eventbrite event.
Select Overview and provide a description of your event to let attendees know what to expect. This description will appear on your published event listing, under "About this event." You can write the description yourself, or select Suggest description to have AI generate it for you. Your overview can be edited at any time.
Add text
Select Add text to add a block of text to your overview.
Add image
To add an image to your overview, select Add image and choose your image. Images in your event overview must be JPEG or PNG files no larger than 10MB. They will appear on your event page but won’t be visible in Eventbrite search or promotional tools. To delete an image, select the trash can icon.
Add video
To add a video to your overview, select Add video and enter the video link. Videos in your event overview must be from either YouTube or Vimeo. After you enter your video link, the page will update with your video's thumbnail. To delete a video, select the trash can icon.
Downloadable files aren't supported in the overview. Instead, you can upload the file to a file hosting service such as Google Drive or Dropbox and then add a hyperlink to the file in your overview.
Select Good to know to provide more specific details about your event, such as age requirements or parking information. Select Add question to add custom frequently asked questions.
Agenda
Add an agenda to provide your attendees with an overview of your event’s schedule so they know what to expect. Select Add and enter a title. Then, add the start and end times.
Lineup
If your event has special guests, you can highlight them here. Select Upload to add an image of your guest. Then, enter their name, a tagline (such as their job title or area of expertise), and a description. Learn more about adding a lineup.
Create your online event page
If you selected Online for your location, create an online event page after you’ve built your event. Your online event page contains information about your event that attendees can access after registering.
Learn how to set up an online event.
Add your tickets and create add-ons
Create free, paid, or donation ticket types. You can create each ticket manually or copy tickets from other events you've hosted. If your event has reserved seating, create a venue map.
You can create individual ticket types or group tickets into sections if you have groups of tickets that share the same capacity. If you plan to group your tickets into sections, create a section first before creating your first ticket type.
When you're ready to create tickets:
- Go to Add tickets.
- Choose Paid, Free, or Donation.
- Give your ticket a name, like “General Admission”.
- Enter the quantity of tickets you have available.
- Enter the ticket price (if it’s a paid ticket type).
- Select the dates you want your tickets to be on sale.
- Select Advanced settings if you want to further customize your ticket type, then select Save.
Create add-ons to sell non-ticket merchandise for your event. To set up an add-on:
- Go to Add tickets.
- Select Add-ons.
- Select Create Add-on.
- Fill out the required fields.
- Select Save.
Learn more about creating add-ons with multiple prices or varieties.
Set up your order form and order confirmation
Set up your order form to collect information from attendees when they register for your event.
Choose which information to collect from attendees by setting up your event’s order form. Attendees will be prompted to answer the questions on your order form after checkout.
- Go to Order options.
- Select Order form.
- Create a new order form or copy one from a previously created event.
- Choose to collect info from the Ticket buyer or from Each attendee.
- Enter the information you want to collect, such as shipping address or age, in the search bar.
If the information you want doesn't pre-populate when you enter it, select Add as a custom question to add a custom field to your order form.
Create custom questions to gather more specific registration information from your attendees.
- Enter the information you want to collect in the search bar. If it doesn't pre-populate, select Add as a custom question.
- Review your custom question and choose your question format. To determine which format is best for your event, learn more about creating custom questions.
- Check the box next to Show this question for specific ticket types to only ask this question to attendees who register for a specific ticket type. If you leave this option unchecked, the question will be asked for all ticket types.
- Select Save.
Your attendees will receive an order confirmation email after they register for your event. Customize your order confirmation page and message to provide attendees with useful information, such as entry instructions or what to bring.
Learn more about creating a custom order confirmation page and email.
Publish and manage your event
Select Preview your event in the upper-right corner of the page to review your event listing before choosing your publish settings. Then, finalize your event by confirming the organizer, selecting your search and privacy settings, and setting your refund policy.
Choose an event organizer from the drop-down list under Organized by. If your organizer isn't listed, you can create a new Organizer profile for them.
- Select View organizer info.
- Select Add organizer profile.
- Upload an organizer image.
- Fill out the organizer information,
- Select Save.
Then, go back to Publish in your event and select the new organizer profile from the Organized by drop-down. You may need to refresh your browser for the new organizer to appear in the drop-down list.
Event type and category
Set your event type, category, and subcategory so that attendees can find your event more easily.
Tags
Tags are keywords that help attendees find your event more easily. You can delete any auto-generated tags by selecting the "X" on the tag. Then add custom tags by typing keywords you think attendees will use to search for an event like yours. You can add up to 10 tags.
Set your event privacy
Choose whether you want your event to be:
- Public: Your event is listed in Eventbrite’s search directory and can be discovered using all major search engines.
- Private: Your event can only be accessed by people with a direct link or a custom password that you create.
Set your refund policy
- Allow refunds: Allow refunds between 1 and 30 days before your event’s start date.
- Don’t allow refunds: Your event is non-refundable.
- Automate refunds: Allow refunds for eligible requests to process automatically. If you choose not to automate refunds, requests must be reviewed within 5 days of being submitted.
Learn more about setting your refund policy.
Publish your event
To publish your event now, select the Publish now button. Select Save draft if you'd like to save your changes but publish your event later.
Most settings can be edited after your event is live, though you can’t change your payment processor or delete ticket types after your event has orders. To make changes, go to Events and select your event.
If you have a payout method saved in your account that has previously received a successful payout there, that payout method will automatically be used for your new event.
If you have multiple payout methods saved in your account, the method that most recently received a successful payout will automatically be used for your new event.
For a payout method to be used automatically, the payout country and currency must match the country and currency of your event.
If you want to use a different payout method than the one assigned, go to Payments and tax in your event and select Manage payout method. Then choose a different payout method or add a new one.
Public events are automatically listed by major search engines and shown in Eventbrite’s search directory. Your event link and other sharing options are on your event dashboard. Use Eventbrite's marketing tools to promote your event.