An event is a physical or virtual planned occurrence with defined date(s), time(s), and place(s) that features a live human host or facilitator. It must use Eventbrite to offer valid free or paid registrations or tickets. All events must have a specific start and end time with live facilitation—self-guided, self-paced, or pre-recorded experiences without meaningful live human interaction are prohibited. Live facilitation includes live check-in, credential distribution, orientation, or instruction by event staff that enables subsequent self-guided participation in an event. Event listings that don’t fit this description are considered non-events and are in violation of our Terms of Service.
A non-event is an event listing that offers free or paid tickets for goods or services that aren't related to an actual event occurrence (e.g., only collecting membership dues or only selling merchandise). Non-events violate our Terms of Service, and any accounts listing such events are subject to review by our Trust and Safety Team.
The following are examples of non-events
- Membership dues
- Account fees
- Merchandise sales
- Gambling/Gaming
- Lotteries, raffles, contests, and sweepstakes
- Reselling
- Gift Cards/Certificates
- Donation-only (not tied to or related to an event set to take place)
- Self-guided or self-paced events (without a live human host or live facilitation)
- Pre-recorded events without live facilitation
Events that sell merchandise or collect membership dues while also selling tickets to a valid physical or virtual event are not in violation of our non-events policy and Terms of Service.