Use add-ons to sell merchandise and other extras related to your event (like t-shirts, VIP experiences, and other non-ticket items). Anyone who visits your event can register or buy an add-on, even if they don't have a ticket. Create add-ons by going to Add tickets. Then use Eventbrite’s reporting and email tools to fulfill any purchases.
In this article
- 1. Go to “Add tickets” in your event.
- 2. Select “Add-Ons," then "Create add-on."
- 3. Optional: Add variations.
- 4. Edit your add-on.
- 5. Save your changes.
- 6. Ensure your attendees get the add-ons.
1. Go to “Add tickets” in your event.
Log in to your Eventbrite account and go to Events . Select your event and then select Add tickets.
2. Select “Add-Ons," then "Create add-on."
3. Optional: Add variations.
Add variations to sell different types of the same add-on, like different sizes of t-shirts.
- Select This add-on has multiple prices or varieties.
- Give your add-on a name and total quantity.
- Add a default image.
- Select Add variation.
- Customize your add-on (see next section) and save your changes.
- Add more variations as needed.
4. Edit your add-on.
Fill in the details for your add-on.
- Name: The name that your attendees see on your event listing. Enter the name you want your attendees to see for this item and, if necessary, any variations.
- Quantity: Total number of items available to buy. If your add-on has multiple variations, you can also set the amount available of each variation.
- Price: The item’s cost, not including any Ticketing Fees. Leave blank to make the add-on free. Paid add-ons are subject to the same Ticketing Fees as ticket types.
- Absorb fees (paid add-ons only): Select this to cover any Ticketing Fees from your sales. If you don’t select this, your attendees pay the Ticketing Fees on top of the add-on price.
- Add Image: An image your attendees see with this add-on
- Description: 2,500 characters or less that describe the add-on
- Details for confirmation email: A message included in the confirmation email
- Add-On Per Order: The minimum and maximum amount an attendee can buy in a single order
- Sales start/end: When attendees can buy the add-on
- Visibility: Whether or not this add-on is visible to attendees
- Sales Channel: Where attendees can buy this add-on. If you select “At the door only”, you must sell the add-on with the Eventbrite organizer app.
- Method of delivery: Choose how attendees can receive their confirmation. Attendees who choose eTicket get a scannable QR code on the Eventbrite app. Attendees who select Will call don’t receive a scannable QR code, but they still receive a confirmation email.
5. Save your changes.
If you need to update your add-on, select the three-dot icon to edit or delete it. You won't be able to delete an add-on after it has had any sales (even ones that are canceled or refunded). If you need to remove a sold add-on, change the Visibility to "Hidden."
6. Ensure your attendees get the add-ons.
Ensure your attendees get their purchases:
- Update your order form to collect the information you need. If you plan on shipping out merchandise, make sure to collect addresses.
- Update your confirmation email with any instructions for attendees. You can also turn off the printable ticket there.
- If you issued e-tickets, check in orders when you fulfill them.
- Email your attendees if you need more information or want to give updates.