If you use Eventbrite Payment Processing, you can go to Finance to download a payout report. A payout report can help you understand your gross and net sales, as well as account for refunds, charges, credits, and tax.
In this article
- Permissions for payout reports
- View and export a payout summary
- View and export an itemized payout report
Permissions for payout reports
If you’re the owner or an admin of an account, you’re automatically able to access payout reports.
If you’re not an admin but need access, ask someone in your organization who has admin access to update your team member permissions. You’ll need the following permissions enabled:
- View payout summary
- View all events in the organization
View and export a payout summary
A payout summary is an overview of the payment Eventbrite sends you for your ticket sales for an event.
Export a summary of a single payout
To view and export information about a specific payout:
- Go to Manage my events .
- Go to Finance and select Payouts.
- Select the payout you'd like to review. The payout summary will expand to show more details.
- Select either CSV or PDF to export that specific payout. You can go to Exports to check its progress.
- When the export is complete, select the arrow icon to download the summary as a CSV or PDF file.
Export a summary of multiple payouts
To view and export information about multiple payouts:
- Go to Manage my events .
- Go to Finance and select Payouts.
- Select Filters to filter your payouts by date, status, payout method, or event name. Only the events you select will be included in your exported summary.
- Select Export. This begins creating a downloadable summary of your payout. You can go to Exports to check its progress.
- When the export is complete, select the arrow icon to download the summary as a CSV or PDF file.
Information shown in your payout summary
Payout summaries include:
- Payout date
- Amount
- Event
- Payout method
- Payout status
- Payout type
- Payout ID
- Event ID
- Initiated date
- Expected arrival date
- Trace ID (U.S. only)
- Net sales, including any taxes collected
- Charges and credits
- Scheduled payout reserve (scheduled payouts only)
- Amount paid out
View and export an itemized payout report
An itemized payout report is a complete breakdown of your event sales, taxes, fees, and amount paid out to you per event.
Export the itemization of a payout
To download an itemization of your payout by event:
- Go to Manage my events .
- Go to Finance and select Payouts.
- Select By event date.
- Select Export next to an event.
- Go to Exports to check the progress.
- When the export is complete, select the arrow icon to download the report as a CSV file.
Choose Select events to filter your events by event date and time.
Information shown in your payout itemization
The details in your payout itemization include:
- Payout date
- Payout ID
- Event name
- Event date
- Event ID
- Transaction date
- Order ID
- Adjustment ID
- Transaction type
- Item name
- Discount
- Quantity
- Gross sales
- Eventbrite Service fee
- Eventbrite tax
- Organizer tax
- Royalty
- Ticket price
- Paid out amount