By default, Eventbrite starts processing your payout three days after your event ends. If your account is eligible, you can choose a scheduled payout option for upcoming or in-progress events.
Scheduled payouts are available for events using Eventbrite Payment Processing. Additional eligibility requirements and restrictions may apply.
To check whether the option is available, go to Organization settings and select Payout schedule.
Eligibility
To be eligible for scheduled payouts, you must have:
- Previously hosted a paid event on Eventbrite.
- Previously received a payout to your bank account.
- Owner or admin access to your account
Additional restrictions may apply. Pre-event payouts are subject to a reserve and payout cap.
Options for payout schedules
Qualifying accounts can choose between the following payout schedules:
- After your event (default): Eventbrite starts processing one payout three days after the event ends.
- Every week: Eventbrite starts processing payouts weekly on Wednesdays.
- Twice a month: Eventbrite starts processing payouts on the first and 15th of each month.
The payout schedule determines when Eventbrite begins processing payouts. It does not guarantee when the funds will appear in your bank account.
Weekly payout timing
Weekly payouts begin processing early on Wednesday. There is no fixed cutoff time published for sales.
A sale made on Tuesday may be included in that Wednesday’s payout if the funds are eligible and available before processing begins. Inclusion isn’t guaranteed.
If a sale becomes eligible after processing has started on Wednesday, it will normally be included in the next eligible payout.
Set your payout schedule
To set your payout schedule from your Eventbrite account:
- Go to Manage my events.
- Go to Finance and select Settings.
- Select Payout schedule.
- Choose "After each event", "Weekly," or "Twice a month."
- Select Confirm schedule.
Your selected schedule applies immediately to eligible events in your organization that use Eventbrite Payment Processing. Payouts begin processing on the next eligible payout date.
If you're not eligible for early payouts, the option to select a payout schedule won't appear. This option might appear after you host a successful event and receive its payout.
Payout processing and bank arrival
Eventbrite starts processing payouts on the scheduled payout date. After Eventbrite sends the payout, the time required for the funds to appear in your bank account depends on the payout country and bank.
Allow up to five business days within the United States and up to seven business days in other countries for the funds to appear in your bank account.
For a specific payout, check the payout status and expected processing date in your Finance workspace.
Withdrawal limits
Eventbrite limits the amount of money you can receive before your event ends. These limits include a reserve and a cap, which apply to all events in your organization.
Any remaining funds will be included in your final payout, sent three days after your event ends.
Eventbrite reserves some funds until your event ends
To help cover potential refunds, chargebacks, and cancellations, Eventbrite holds 20% of your event’s net sales in reserve. This is calculated per payout, per event.
If your available funds fall below the 20% reserve threshold, you won’t be able to request an Instant Payout until you sell more tickets.
Any amount held in reserve will be included in your final payout after the event.
You might reach a payout cap
Eventbrite applies a payout cap to the total amount your organization can receive before events have ended.
You can receive up to $100,000 USD (or your currency’s equivalent) in pre-event payouts across all active events in your organization. This includes both Instant Payouts and scheduled payouts.
This is a “rolling” cap that adjusts as you complete events. Once an event ends and you receive the final payout, the amount paid out no longer counts toward the cap.
Check your payout status
To review an upcoming or completed payout:
- Go to Finance.
- Select Payouts.
- Review the payout status and expected processing date.
If a sale isn’t included in the expected payout, check whether the funds are available for payout and whether your account has a reserve, cap, or other payout restriction.