The Box Office Summary shows an overview of ticket sales processed at the door using the Eventbrite Organizer app. Use this report to review net sales for tickets & add-ons sold across one or multiple devices. To get started, go to Reporting in your event and select Event Reports. Then choose Box Office Summary. To download this report for multiple events, go to Reporting in your Eventbrite account instead.
In this article
- Download a Box office summary for one event
- Download a Box office summary for multiple events
- 4. Add filters to your report.
NOTE: Access to the Box Office Summary requires permission to view “Advanced reports." If you’re not the account owner, contact them to check if you have this permission.
Download a Box office summary for one event
1. Go to your event dashboard.
Log in to your Eventbrite account and go to Events. Then select your event.
2. Go to “Reporting” and select “Event reports.”
3. Choose “Box office summary” (under “Box office”).
4. Add filters to your report.
Select Add filter. You can filter by:
- Event status - shows whether the event is live or completed.
- Event date/time - shows the date & time of the event.
- Transaction date/time - shows the date & time the registration was processed.
- Payment type - shows how the payment was made (credit/debit, cash).
- Venue name - shows the event location.
- Device name - shows the name of the device the tickets were registered through.
- Currency - shows the currency in which the attendee paid.
5. Group your data.
Grouping your data determines the order it will show in your report from left to right. You can group by:
- Event > Device name
- Event > Device name > Ticket type
- Event > Username
- Event > Ticket type
EXAMPLE: If "Device name" and "Ticket type" are most important to you, you would choose “Event > Device name > Ticket type” so that data will show in the first few columns.
6. Add additional information.
Select Edit columns and check the boxes next to the information you want to include.
7. Export your data.
Select Export and choose your preferred file type::
- CSV or .csv file (recommended for reports with more than 1 million records)
- Excel or .xls file
Once you select the file type, the report will be available to download in the Exports tab.
Download a Box office summary for multiple events
1. Go to “Reporting.”
Log in to your Eventbrite account. Then select Reporting.
2. Choose “Box office summary” (under “Box office”).
3. Select which events to include in your report.
Select the search field and check the box next to the events you want to include in your report. The report will update automatically.
4. Add filters to your report.
Select Add filter. You can filter by:
- Event status - shows whether the event is live or completed.
- Event date/time - shows the date & time of the event.
- Transaction date/time - shows the date & time the registration was processed.
- Payment type - shows how the payment was made (credit/debit, cash).
- Venue name - shows the event location.
- Device name - shows the name of the device the tickets were registered through.
- Currency - shows the currency in which the attendee paid.
5. Group your data.
Grouping your data determines the order it will show in your report from left to right. You can group by:
- Event > Device name
- Event > Device name > Ticket type
- Event > Username
- Event > Ticket type
EXAMPLE: If "Device name" and "Ticket type" are most important to you, you would choose “Event > Device name > Ticket type” so that data will show in the first few columns.
6. Add additional information.
Select Edit columns and check the boxes next to the information you want to include.
7. Export your data.
Select Export and choose your preferred file type::
- CSV or .csv file (recommended for reports with more than 1 million records)
- Excel or .xls file
Once you select the file type, the report will be available to download in the Exports tab.